Privacy Policy
Effective Date: May 27, 2025
This Privacy Policy describes how PrintsWizard (“we,” “us,” or “our”), operating at printswizard.live, collects, uses, and shares information about you when you visit our website, make a purchase, or interact with us. This policy complies with the California Consumer Privacy Act (CCPA), CAN-SPAM Act, and other applicable US privacy laws.
1. Information We Collect
We collect the following categories of personal information:
- Identifiers: Name, email address, mailing address, phone number, IP address.
- Commercial information: Products purchased, order history, payment method type (we do not store full card numbers).
- Internet activity: Browser type, pages visited, time on site, referral URL, device type.
- Geolocation data: General location based on IP address.
Communications: Customer service emails, chat logs, and survey responses
2. How We Collect Information
- Directly from you: When you create an account, place an order, fill out a form, or contact us.
- Automatically: Through cookies, web beacons, and tracking pixels when you visit our site.
- From third parties: Google Analytics, payment processors, shipping carriers.
3. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders.
- Send order confirmations, shipping updates, and customer service communications.
- Send marketing emails (only with your consent; you may opt out at any time).
- Improve our website, products, and services.
- Prevent fraud and maintain security.
- Comply with legal obligations.
- Analyze site performance via Google Analytics.
4. How We Share Your Information
We do not sell your personal information to third parties. We share your information only with:
- Payment processors (e.g., Stripe, PayPal) to process transactions.
- Shipping carriers (USPS, UPS, FedEx) to deliver your orders.
- Marketing platforms (e.g., Mailchimp) for email communications.
- Analytics providers (e.g., Google Analytics) for website analytics.
- Law enforcement or government agencies when required by law.
5. California Consumer Privacy Act (CCPA) Rights
If you are a California resident, you have the following rights under the CCPA:
- Right to Know: You may request details about the personal information we collect, use, disclose, and sell.
- Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
- Right to Opt-Out: You may opt out of the sale of your personal information. (See our ‘Do Not Sell My Personal Information’ page.)
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
- Right to Correct: You may request that we correct inaccurate personal information.
To exercise these rights, contact us at contact@printswizard.live or call +1(888)-392-6308. We will respond within 45 days.
6. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to enhance your experience. For full details, see our Cookie Policy. You may disable cookies through your browser settings, but this may affect site functionality.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Order data is typically retained for 7 years for tax and accounting purposes.
8. Data Security
We implement industry-standard security measures including SSL/TLS encryption, secure servers, and limited employee access to protect your personal information. However, no method of transmission over the internet is 100% secure.
9. Children's Privacy
Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us immediately at contact@printswizard.live.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with a new effective date and, where appropriate, sending you an email notification
11. Contact Us
For privacy-related questions or to exercise your rights, contact our Privacy Team:
PrintsWizard
335 W 47th ST, Miami, Florida, United States 33140
Email: contact@printswizard.live
Phone: +1(888)-392-6308
Website: https://printswizard.live