Contact Us
Have questions about your order? Our dedicated team at PrintsWizard is here to help with all order-related inquiries, including shipping updates, returns, payment concerns, and order status checks. We’re committed to providing fast and reliable support for every customer.
This contact page is intended for order-related questions only. Whether you need assistance with an existing order, tracking information, return requests, or billing inquiries, the PrintsWizard support team is ready to assist you. We typically respond to all inquiries within 24 business hours.
Phone Inquiries
Phone Support (Order Assistance Only) We do not provide manufacturer technical support or product troubleshooting by phone.
Email Us
We aim to respond within 24 business hours
Business Hours
We're available during office hours
Our Location
Corporate Mailing Address
- PrintsWizard
Corporate Mailing Address
63 N. Burritt Ave Room 100 East PMB1274
Buffalo, WY 82834
United States
Frequently Asked Questions
What are your shipping options?
Standard delivery typically takes 2–3 business days after shipment. Delivery times may vary based on location, carrier conditions, and order processing. All shipments include tracking information sent directly to your email.
How can I check my order status?
You can check your order status by logging into your account or using our Order Lookup feature. Once your order ships, you’ll receive a tracking number via email. You can also contact us during business hours for order status updates.
Can I return a printer?
Yes. We offer 30-day returns in accordance with our Return Policy. Items must be returned in original condition with all accessories included.
Return shipping eligibility and label availability are determined according to our Return & Refund Policy. Please contact us to initiate a return.
This address is used for mailing and administrative purposes. Product fulfillment is handled
by third-party logistics partners.
What payment methods do you accept?
We accept secure electronic payment methods, including major credit and debit cards such as Visa and Mastercard, along with other digital payment options displayed at checkout. We do not accept cash on delivery, checks, or wire transfers. All payments are processed securely through our checkout system.
Order Inquiries Only
This contact page is intended specifically for order-related inquiries, including shipping updates, return requests, payment concerns, and order status questions. PrintsWizard is an independent online retailer serving customers across the United States, and our support team is committed to providing timely assistance for all order-related matters.
PrintsWizard does not provide manufacturer-authorized technical support, repair services, or warranty coverage for products.