Email & Unsubscribe Policy
Effective Date: May 27, 2025
This policy describes how PrintsWizard (printswizard.live) handles marketing email communications and complies with the CAN-SPAM Act of 2003 and all applicable US email marketing laws.
1. Our Email Commitment
PrintsWizard sends marketing emails only to customers and subscribers who have opted in to receive communications from us. We are committed to transparent, honest, and respectful email practices.
2. Types of Emails We Send
- Order confirmations and shipping notifications (transactional — you will always receive these).
- Product promotions and discount offers (marketing — opt-in only).
- New product announcements and buying guides (marketing — opt-in only).
- Customer service follow-ups related to your orders.
3. CAN-SPAM Act Compliance
In compliance with the CAN-SPAM Act, all our commercial email messages:
- Include our full physical mailing address: 335 W 47th ST, Miami, Florida, United States 33140
- Clearly identify the message as an advertisement where applicable.
- Use honest and non-deceptive subject lines.
- Include a clear, visible, and working unsubscribe link in every email.
- Honor unsubscribe requests within 10 business days.
- Do not use false or misleading header information.
4. How to Unsubscribe
You may opt out of marketing emails at any time using any of the following methods:
- Click the ‘Unsubscribe’ link at the bottom of any marketing email — this is the easiest and fastest method.
- Email us at contact@printswizard.live with subject line: ‘Unsubscribe’ and the email address you wish to remove.
- Call us at +1(888)-392-6308 during business hours (Mon–Fri, 9 AM–5 PM EST).
We will process all unsubscribe requests within 10 business days as required by the CAN-SPAM Act.
5. Transactional Emails
Please note that unsubscribing from marketing emails does not affect transactional emails. You will continue to receive order confirmations, shipping updates, return confirmations, and other service-related communications as long as you have an active account or pending order with us.
6. Re-Subscribing
If you unsubscribe and later wish to receive our marketing emails again, you may re-subscribe at any time by:
- Signing up through the email subscription form on our website.
- Contacting us at contact@printswizard.live and requesting to be re-added.
7. Email Security
PrintsWizard will NEVER ask for your password, credit card number, or Social Security Number via email. If you receive an email that appears to be from PrintsWizard requesting this information, do not respond — contact us immediately at contact@printswizard.live.
8. Contact Us
For email-related questions or to unsubscribe:
PrintsWizard
335 W 47th ST, Miami, Florida, United States 33140
Email: contact@printswizard.live
Phone: +1(888)-392-6308
Website: https://printswizard.live